Please keep in mind that these are unique, intricate custom pieces, and handmade jewelry takes time to create.
Processing can take up to 4 weeks, plus shipping time.
If your order includes multiple items, including non-custom pieces, we will ship everything together once the customized item is ready.
During periods of high order volume, shipping may be delayed by a few days.
You will receive an additional confirmation email within 24-48 hours after placing your order only if we need to confirm the spelling of your name or if you didn’t provide it in Arabic.
Once your order has been shipped, you will receive a confirmation email with tracking information.
All custom orders are tailored to your specifications, and due to this process, custom pieces are non-refundable.